Who would have thought that something as small as delivery and marketing fees would make such a difference for small businesses?
But we quickly learned from small businesses we worked with that the high fees were making it impossible for them to make ends meet during the pandemic when many restaurants relied on takeout and delivery to keep their businesses going. The delivery fee cap ordinance that was ultimately passed is a strong reminder that Asians and Pacific Islanders have a role in lifting our collective struggles to the table, and making systemic change that benefits all of us.
We’re grateful for our partnership with Commissioner Eudaly’s office on this ordinance to ensure small businesses and cultural havens are supported through the pandemic.
The delivery fee ordinance created a 5% cap for restaurant fees when a company does not include delivery or a 10% cap for restaurant fees when a company does include delivery. There is a $500 penalty for third-party companies that violate these caps, and companies are not allowed to reduce the compensation rates paid to the person making deliveries.
Learn more about the ordinance and its effects
Portland City Council Approves a 10 Percent Cap on Fees Delivery Apps Charge Restaurants
Portland approves 10% cap on fees that food delivery apps can charge restaurants
Restaurants Report Third-Party Delivery Apps Violating Portland’s Cap on Fees
Grubhub and Postmates Are Actively Defying Portland’s New Delivery Fee Law
Portland Food Businesses and Restaurants Offering In-House Delivery